Privacy Policy

Last Updated: 1 November 2024

Dapper-harbor ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

Personal Data You Provide

When you interact with our website or services, you may provide us with:

• Name and job title
• Business email address
• Company name and address
• Service requirements and project details
• Communication preferences

Automatically Collected Information

When you access our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on each page
• Referring website addresses
• Geographic location (country/region level)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested information
• To deliver and improve our services
• To send relevant communications about our services
• To comply with legal obligations and regulatory requirements
• To analyse website usage and improve user experience
• To protect against fraudulent or unauthorised activity

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: Where you have given explicit consent for specific purposes
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate Interest: Where we have a legitimate business interest that does not override your rights
• Legal Obligation: Where we are required to process data by law

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist in our operations under strict confidentiality agreements
• Professional advisors including lawyers and accountants
• Regulatory bodies when required by law
• Third parties in connection with a business transfer or merger

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Business enquiry data is typically retained for three years after our last interaction, unless a longer retention period is required for legal or regulatory purposes.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

8. International Transfers

Your data is primarily processed within the United Kingdom and European Economic Area. Where transfers outside these regions are necessary, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Data Protection Officer
Dapper-harbor
47 Moorgate
London EC2R 6BQ
Email: [email protected]

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been processed unlawfully.